Lacano UK
home page cultures about contact
my shopping bag











Terms & Conditions

1. Description and Images

All items are described as accurately as possible including an image and measurements. Please note that due to the small detailing and craftsmanship of each item images are not to scale. If you would like further information about an item(s) please email us at .  You can all us at 0207 359 4313.

2. Price

All items on the website are priced in British Pounds.

Prices and availability of item(s) are subject to change without prior notice.

3. Payment

LA Cano UK is fully integrated to accept payments by Pay Pal Direct.

A confirmation email from LA Cano UK will be sent to you when payment is deemed complete and all item(s) remain the property of LA Cano UK until full payment is received.

Goods are subject to availability. If we do not supply the goods we will refund any money already paid. We will not be liable for compensation or damages if we do not supply goods.

4. Contract Formation

By clicking the 'Buy' button to submit your order on the checkout screen you are offering to buy the goods at the price stated subject to our terms and conditions.

We have the right, at our discretion, to refuse to supply goods your order.

A binding contract is formed only when payment in full is made and you receive confirmation from us that your order is accepted.

Any contract can be cancelled by LA Cano UK at any time at our sole discretion and all monies paid in respect of thereof will be refunded.

5. Delivery

UK items will be sent via Royal Mail Registered Mail.  This requires a signature on delivery.  Registered mail is usually a five to seven working day service upon receipt of full payment.

Please note that until you have paid for the item(s) items may still be sold. If we are out of stock on any item, you will be notified within 48 hours by email.

We aim to deliver within the time scales stated although at times delivery may be subject to conditions outside of our control. All delivery times are approximate and we will not be held liable for any compensation or damages as a result of late or non-delivery.

If we are unable to deliver within our normal delivery time we will seek to contact you immediately to agree a new delivery date. If we are unable to agree a new date we will refund any money paid by you for the goods. You have the right to contact us if we do not deliver within the time-scales outlined on the Delivery Information below.
Refund Policy

In the event of a postal strike LA Cano will do its very best to get your parcel delivered at the earliest possible opportunity. Although, delays should be expected on postal strikes, and LA Cano is not accountable for this.

6. Refunds / Exchange

Please check the goods on delivery. If goods are delivered damaged or faulty you must inform us within 7 days of delivery and we will arrange collection and replacement at our cost. If you do not inform us within 7 days we shall have no liability for goods said to be damaged on delivery. This does not affect your statutory rights.

If you are unhappy with any item(s) we do offer a 14 day return guarantee. We will refund you the original price of the item(s) but not the shipping and handling costs. The item(s) need to be returned to us in perfect condition and with the LA Cano UK packaging and tags to be eligible for the refund. Please ensure that the item(s) is correctly packed for transportation and sent by trackable postage, you are required to keep proof of postage, which may be requested.

LA Cano UK reserves the right to refuse any refund and will not accept responsibility for the non-arrival of returned goods unless sent as stated.

We only refund item(s) that are returned in the condition sent, not lost or stolen item(s). We will not accept item(s) that have been worn or had their tags removed. For this reason, we advise customers to inspect their purchase before removing tags or disposing of original packaging.  For health and safety reasons, no returns of earrings will be accepted.

If you have received a gift from LA Cano UK, you can return the gift in exchange for store credit. To do this an account will be created. Please note you will be required to pay any additional cost and shipping. Unused credit may remain on your account until your next purchase.

7. Liability

Every care has been taken in the preparation of the content of this web site. However, as far as is permitted by applicable law, we disclaim all warranties, express or implied as to the accuracy of information contained herein.

Images may not be displayed as actual size. All sizes, weights and measurements are approximate and are taken at their widest points and included for guidance only.

We do not accept any responsibility for any web site not under our control, which may act as a portal for our site, or be connected by hypertext links from our site.

8. Variation

These Terms and Conditions may be changed by LA Cano UK at any time at its sole discretion. Such changes will be posted on this website and as such you will be notified. Revised Terms and Conditions will take effect 7 days after posting on the website.

9. Intellectual Property Rights

LA Cano UK owns all copyright and related intellectual property rights in and relating to this website unless expressed otherwise.

In the use of this website, an individual page may be downloaded for the purpose of placing an order with LA Cano UK.

With the said exception, no contents of this website (including but not limited to text, images, audio, graphics, photographs, underlying source code and software) can be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without its prior written consent. Please email us at .

10. General

The use of this website and its Terms and Conditions and all contracts will be governed by the Laws of England and Wales and any disputes not resolved by the normal complaints procedure will be resolved exclusively in the courts of England and Wales.

In the event that any term of these Terms and Conditions is judicially held to be invalid or unenforceable, all of the remaining terms shall remain valid and unenforceable.

All references to 'you' in the above Terms and Conditions refer to the customer or consumer who uses the LA Cano UK website and/or places an order for any item(s) with LA Cano UK.

LA Cano UK is the trading name of Diana Potts.